Anna Taylor

This is one of three templates created for Simple's budget template series.

This is one of three templates created for Simple's budget template series.

This spreadsheet is one of three prepared for Simple's budgeting template series.

Last month, Ruby’s VP of Customer Success, Christina Burns, visited the International Roofing Expo to talk about service as a superpower.

Establishing a local, solo, or niche business—even in the age of the internet—is easiest when you generate real word of mouth.

Before the technology boom, there was only one way to get your office phone answered—someone had to physically pick it up. These days you have plenty of options.

At Ruby, we’ve built a culture around fostering happiness and one of our tools for success is the Ruby Happiness Journal Challenge.

On April 26th we celebrated Design Week PDX with a very Ruby presentation by our Chief Product and Technology Officer, Katharine Nester, and our Director of User Experience, Terri Haswell.

There’s a lot of talk about “going virtual” these days. But what exactly does that mean?

Word of mouth is among the most powerful marketing tools out there.

When it comes to customer happiness, surveys are your secret weapon.

On Valentine’s Day, Ruby Founder and CEO Jill Nelson was the speaker at an AMA PDX luncheon. Her topic: love—specifically customer love.

Do you know your customers?

What kind of office space does your company need?

The path of starting a small business is paved unevenly, with many pitfalls and obstacles to jump.